Possible causes: The cabinet is mounted on a non-load-bearing wall, the installation quality is poor, or the installation hardware is missing.

Solutions: 1) Wall-mounted bathroom cabinets must be installed on load-bearing or solid walls. Floor cabinets should have reinforced feet. 2)Installation should be completed by FAENZA's professional engineers using specialized tools. 3) A check should be conducted to ensure that all screws and fasteners fit properly and are securely sealed. 4) For custom pieces, precise measurement of the installation area should be conducted before design (reserve 1-2cm tolerance in advance).

Possible causes: Improper operation of the touch switch, power supply issue, internal wiring connection issue, and light strip damage.

Solutions: Check whether the touch switch is being operated correctly. If the light does not turn on, first inspect the power supply. If power is supplied but the light still does not work, check the internal wiring connections. If all else fails, inspect the light strip. Note: Do not attempt to disassemble or repair the product yourself. Please contact FAENZA after-sales service or a certified technician for assistance. Additional advice: 1) Material selection: Prefer sintered stone vanity tops + multi-layer solid wood cabinets for optimal waterproofing and durability. 2) Cleaning and maintenance: Avoid using strong acidic and alkaline detergents. Use a soft cloth dipped in neutral detergent to wipe. 3) Hardware accessories: Use stainless steel components for hinges and slides to ensure longer service life. If you encounter specific issues, contact FAENZA’s after-sales service or a professional installer to ensure safety and optimal performance.