-
9 Essentials
One smile, one uniform set, one ID badge, one price list, one mat, one toolkit, one cleaning cloth, one pair of shoe covers, and one positive review
-
2 Prohibitions
No unauthorized comments or promises; smoking, eating, or taking items in customers’ homes is strictly forbidden.
-
0 Falsehoods
Absolute sincerity and honesty, and maintaining zero tolerance for any deceptive behavior.
-
Care in Every Service
Timeliness is reflected in the attentive actions during every contact and every response.
-
Care in Every Moment
Approachability is reflected in service interactions at every moment.
-
Focus on Every Detail
Professionalism is demonstrated in every step and every detail of the service process.
-
Timeliness
Ready on call, responding instantly, and acting swiftly to meet and resolve customer service needs as quickly as possible, delivering a fast response, prompt on-site service, and rapid resolution experience.
-
Approachability
Proactive, enthusiastic, and thoughtful with smooth communication and guaranteed service quality; valuing customer needs and striving to create a relaxed and pleasant service experience.
-
Professionalism
Integrating advanced intelligent technology and innovative applications into the service process to achieve modernization and technological excellence, earning consumer trust through authoritative expertise.
-
Warranty PolicyFAENZA installation team provides fast and professional installation services.
-
Repair Service FeesRepair service fees are based on the official pricing standards for home bathroom repair services.
-
Installation Service FeesInstallation services are categorized into bathroom product series, tile series, and project series.
-
Nationwide After-Sales Service Hotline
86-400-101-3862
-
6/F, Zhongying Shengda International Financial Center, North Fuhua Road, Lecong Town, Shunde District, Foshan City, Guangdong Province, China

































